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Charter Communications Rochester MN Complaint - Horrible Tech Support
Charter Communications Rochester MN Complaint

Charter Communications Rochester MN Complaint

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Horrible Tech Support


> Sent out a technician who was not identified as a Charter employee. No identification.
> Couldn't and wouldn't answer questions
> Spread germs all over including my laptop
> Had to ask if it was new modem ... gave refurbished. Second modem in 9 months
> Chat support is a game of 50 questions and can't read
> Called corp to complain - response ... pay $35 for a call to get a new not a refurbished modem.
> Charter is the WORST for TV and Internet services and even worse for Technical Support ... go with someone else. They can't deliver.
> Who knows ... you may get MUGGED or a DISEASE.


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